FAQ's

You must first select the quantity to place an item in the shopping bag.
You will then be directed to the shopping bag with your line item/s included.
Above the line item/s you will see the "Enter Discount Code / Gift Card" submission text box.

Please input the gift card or gift certificate code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers.

Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.

Promotion Code / Gift Card

Please enter a Promotion Code or Gift Card to check the value.

Promo / Giftcard Value

  • Code: N/A
  • Code Discount Type: N/A
  • Code Discount Value : N/A

NOTE:

This will ONLY give the remaining balance of a Gift Card or the value of a Promotion Code. This will NOT add the code to your Shopping bag.

To add a Gift Card or a Promotion Code to your shopping bag. Follow these Instructions

Your credit card can be declined for a number of reasons, below are some of the most common.

Error 2010 Check your Security Code, you can read more about the Identification # here Read More

Error 2046 Your bank is unwilling to accept the transaction, contact your bank or try again later.

Error 2038 Your bank is unwilling to accept the transaction, contact your bank or try again later.

Error 1000 The billing information provided does not match what is on the card. We cannot override this, please double check the information. If it still does not work, contact your bank. You will see pending transactions for every one of these errors you get, they will fall off within 2-3 days.

Error 0 Your credit card number is invalid, or unsupported.

Error 2004 This credit card is expired.

If it is anything but one of these errors, you can contact support for more information.

There are a few reasons why you may not have received an email confirmation from us. You may have misspelled your email address or your settings on your email account may have sent the email to your SPAM folder. Your email provider's default settings may not allow our confirmation email to get through to your email account.

Bucked Up | General Return Policy

 

These are Buckedup.com’s ("Bucked Up", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the Buckedup.com website.

  • All product returns require approval from our customer service team within 30 days of receipt of product.
  • Upon receipt of returned product Buckedup.com will refund the purchase amount.
  • Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
    • Any product not purchased from Buckedup.com
    • Any product that is returned without all original packaging and accessories, including the retail bag, and all other items originally included with the product
    • Any product from which the UPC code has been removed from its packaging
    • Any product that exhibits physical damage
    • Any product for which you have submitted a mail-in rebate
  • Items that are damaged/defective upon arrival:
    • If you believe you have received a defective or incorrect merchandise (style or color), you must contact customer service within 30 days of receipt and provide a photo of the defect and/or incorrect product.
    • We DO NOT replace with a different product than what was originally ordered.
  • We are unable to exchange any ordered product for a different product (style or color).
 

You must apply the code correctly, please follow the instructions below.

You must first select the quantity to place an item in the shopping bag.
You will then be directed to the shopping bag with your line item/s included.
Above the line item/s you will see the "Enter Discount Code / Gift Card" submission text box.

Please input the gift card or gift certificate code you received into this text box. Be sure to click on the "apply code" button. Once the code is applied, you will see a change in your total reflecting the discount that the gift card/certificate offers.

Please note that no more than one code (gift card, gift certificate or promotional code) is allowed per order, and cannot be applied to the SP&S fees.

We do not use the PayPal shipping address!

PayPal might have an old address of yours, but we always send out orders to the address submitted on our website. Please refer to your confirmation email we sent you which includes the correct shipping address.

Please Enter your Order ID#, Email Address, and the Billing Last Name so we can assist you.

Change my Shipping Address

A: Deer Antler Spray contains the most potent, all natural deer antler Velvet/IGF-1 known to man.Don't be fooled by false claims and shady supplement companies. We set out to make the best product possible for a fraction of the price. There are many companies who have tried to duplicate our product but can not come close. We only use the top Deer Antler Velvet which begins with a healthy red deer in New Zealand.The IGF-1 levels of our competitors are no match to our product. These "companies" simply slap a label on a pre made production and attempt to profit from the rise in the market. They have no interest in selling a good product that actually works. We take pride in our products and stand by them with a 100% money back guarantee.
A: Deer antler velvet is deer antler while in its growth stage. The term "velvet" comes from a velvet-like covering that appears on antlers during the growth stage. Deer antler is the only mammalian tissue that is shed and regrown each year.Antler growth is one of the fastest known types of tissue growth in mammals, and the only example of an organ that is shed and regrown each year.
A: This stuff works great! What Deer Antler Spray can do for you is amazing! Normally a person will be sore for a couple days after following their workout. Deer Antler Spray will help cut your recovery time in half. There are many benefits to taking Deer Antler Spray.
A: Everyone can benefit from deer antler velvet due to its broad range of benefits. We value our clients and the diversity within. We are supported by world class athletes from many different levels of professional sports, fitness trainers, and coaches. We also receive referrals from knowledgeable professionals, including physicians, naturopathic doctors, chiropractors, physical therapists, Traditional Chinese Medicine practitioners, acupuncturists, military officers and soldiers.
A: Our Deer Antler Spray contains 500,000 Nanograms compared to the next leading Deer Antler Spray that only contains 200,000 Nanograms and costs $189.00.
A: The best time to take Deer Antler Spray is right before bed and upon waking. Spray 5-10 sprays under the tongue and hold for 30 seconds before swallowing . Many users place it on their nightstand in order to stay consistent.
A: Each bottle contains 60 servings, which is 300 sprays. We recommend 10 sprays daily. Therefore, each bottle should last 30 days or one month.
A: There are currently no studies that have been conducted linking Deer Antler Spray to side effects.
A: No this is not an auto ship program. Do not fall into the trap of auto ship. Companies using auto ship will end up costing more and create hassle for you when trying to cancel.
A: Deer Antler Spray is no longer a violation with the World Anti-Doping Authority. Deer Antler Spray will not test positive on any tests. If you are looking for an edge of any sort, Deer Antler is safe and effective!
A: Absolutely not. Deer antler velvet is collected ethically and humanely. Antler removal is done while deer are alive, restrained and under local anesthesia. It is a relatively quick and painless procedure. After the procedure, the deer are released back into the herd. Note that antlered deer pose a danger to the herd and therefore antler removal is required on deer farms, even for farms not producing deer antler velvet.
A: If you are noticing that your shipment has been delayed, it is coming from USPS delivery service and not us. Weather and other causes may delay your shipment by a few days. If you would like your shipment faster then we would advise to pick a faster shipping method.
A: If you haven't received your order and tracking shows that it has been delivered, please email [email protected] and we will look into the details. Sometimes packages get dropped off in a different location at your house or left in a mailbox to keep it safe. Please check those different areas before calling or emailing.
A: Ingredients for our products can be found on our Products Pages. Just click the individual products on our site to see the NON PROPRIETARY blends. There will also be individual ingredients and description of what they can do for you.
A: None of our products will show up on a drug test. We only use ingredients that meet the highest standards as we have each one tested as they come into our GMP and NSF certified faculty. We do NOT use any banned substance or ingredients (found on FDA or WADA list) in any of our products.
A: Please contact [email protected] and we will help you get it resolved.
Featured At
Lucky Vitamin, Vitamin World, GNC - Live Well, VASA Fitness

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